Conditions 1. Activity AppartInPau AppartInPau specializes in short term rental of furnished luxury apartments with personalized service for business and individuals. The apartments are exclusively located in the historic center of Pau. All short term rentals include comprehensive and personalized services such as maintenance in perfect condition good, comprehensive support for guests during your stay. 2. Contact AppartInPau Christian Prat Phone: + 33 (0) 22.214.171.124.90 E-mail: contact form Website: http://www.appartinpau.com 3. Follow your request AppartInPau offers the possibility to select the type of apartment according to your standards of comfort and your specific needs: Studio soon Espalungue (2 adults) Large honset Studio (2 adults + 2 children), Gassion ( 2 adults) T2 & T3 soon Joffre 1 (4), Joffre 2 (6 people) AppartInPau is committed to respond to all inquiries within 48 hours. AppartInPau make a full proposal for the lease of one or more apartments according to availability and offer other apartments if requested rental is not available during the stay in Pau. Each rental proposal include an update of the availability of a description (s) apartment (s), a list of fees and services included and rental conditions.All leasing proposals are only valid for 48 hours from shipment. This 48 hour period is a time of reflection for the future tenant. If no response is received during these 48 hours AppartInPau reserves the right to cancel any proposed reservations. 4. Rental period The minimum stay in all of our properties is based on 3 nights stay. In Appart Pau reserves the right not to accept rental applications that do not meet the minimum stay required. 5. Booking confirmation and deposit 5.1. Before booking before you commit to a reservation, you must contact us by e-mail to confirm the availability of the property. This e-mail that you have completed the contact page will be shown the rental period, the selected apartment, the total number of people agreed AppartInPau reserves the right to cancel a reservation due to incomplete information. 5.2. Reservation The reservation of your apartment will be confirmed upon receipt of a deposit of 50% of the total price of the reservation. This deposit is not refundable. You will receive a confirmation that you take care to check to avoid errors. Your reservation is confirmed with the chosen dates and can not be changed or postponed for any reason without our prior consent.After receiving your written after receiving the deposit agreement, we will send you confirmation of your reservation with all the details of the apartment and the number of coating provided for your arrival. For security reasons we do not provide exact address of your apartment upon confirmation of booking. 5.3. Liability to contract the person who signed the booking request is responsible for paying the rental price and must be respected, and all occupants, the general rental conditions. A lease agreement between the person who signed the booking and AppartInPau be issued after receipt of the booking confirmation. Reservations can not be accepted from persons under 18 at the time of booking. We reserve the right to refuse a booking without giving any reason. 6. Payment 6.1. Reservations We accept VISA and MASTERCARD payment via PayPal, bank transfers and PayPal electronic transfers as well as cash. AppartInPau does not cover bank charges or fees due to bank transaction. All payments must equal the sum requested (net of bank charges). 6.2. Balance end we only accept VISA and MASTERCARD payment via PayPal, cash and bank PayPal.The final balance is due the day of your arrival at AppartInPau.Le lease is signed and returned by you, or no later than the day of your arrival, a representative of AppartInPau. Failure to pay the balance of the rent on time is a cancellation and the tenant shall have no right and no residence in the facility. If the tenant is already in the property, he must leave free. 6.3. The acceptance of the booking receipt of payment and deposit of such payment does not constitute acceptance of the booking. A contract will exist when we made a reservation confirmation. 6.4. Invoice Only payment through PayPal is subject to an invoice. If you want an invoice, go for the full payment through PayPal. 7. Price 7.1.Calcul and Publication award is given exclusively in euro. AppartInPau is able to provide prices to suit the length of your stay. All prices published by AppartInPau can be changed without notice. 7.2 Equipment & Supplies The apartments are rented fully furnished and equipped with all major appliances: refrigerator, stove, oven, microwave, coffee maker, toaster, electric kettle, iron & ironing board, hairdryer hair, color TV with remote control, CD player and stereo, washing machine, dishwasher (in some apartments), DVD player.The price includes bed linen and towels, bath soap, toilet paper necessary cleaning products, dishwasher detergent. For reasons of health and allergies, we do not provide detergent for machine washing. 7.3. What is included in the daily or weekly price (unless otherwise indicated on the rental conditions) TNT television. ADSL internet connection with unlimited WIFI. Please note that AppartInPau can not be held responsible for malfunctions of the Internet or with the possible incompatibility between your laptop and our Internet modem. Customized during the seven days of the week Home. AppartInPau ensures each apartment against risks. The apartment itself, its furniture and equipment are covered by insurance in case of fire, water leak or glass break. The flight is not covered and is your responsibility. Your belongings are not covered by the insurance of the apartment. This insurance does not cover baggage, personal belongings and valuables. This insurance does not cover damage or injury. 7.4. What is not included in the daily or weekly price (unless otherwise indicated on the rental conditions): electricity gas and water consumption. Cleaning at end of stay. A fee of € 40 is generally included in the lease.Insurance for luggage, cash, valuables and personal injury: Please contact your insurance prior to departure. 8. The guaranteed deposit amount is set at 250 euros. This deposit can be paid by VISA or MasterCard via PayPal or cash on the day of arrival, the signing of the lease, to cover the cost of any damage, breakage, cost of telephone and / or consumption electricity by consumption during the stay. If, after the end of the lease, nothing is damaged, lost or broken, the deposit will be returned no later than 7 days after the departure of the apartment. If there is damage, the deposit will be returned to the customer within 3 weeks after deduction of repairs / replacement costs or extra cleaning resulting from a lack of routine maintenance. Arrival and departure For all bookings 9.Heures, your arrival information will be communicated in advance. The arrival is from 16.00 hours. Departure is by 10.00 hours. If these times are a problem, let us know at time of booking. If your arrival is delayed you must inform AppartInPau so that appropriate arrangements are made for your entry into the apartment. AppartInPau can not be held responsible for delay or cancellation of a flight to the arrival at the apartment. 9.1 Arrival: 16.00 hours until 19.30 hours.The arrival is scheduled for each apartment at 16:00 pm, especially if the apartment is rented the night before your arrival in order to prepare and organize your apartment to welcome you in the best conditions. However, if the apartment is not rented the night before your arrival, we can allow immediate access to the property, according to our agreement. For arrival after 19:30 pm, we will apply 30 euros for late arrival. 9.2 Departure: 10.00 hours. The departure is scheduled at 10:00 am, and must be strictly complied with the return key. If you have an early departure (all days of the week), we will arrange directly with you before your departure for the return of the keys. In case of non-compliance with the hours starting AppartInPau reserves the right to charge you a late checkout. 9.3 Access to the apartment Our representative will give you the keys, and escort you to your apartment to help you install it, you explain the operation of electrical appliances, and give you recommendations on shops and restaurants. AppartInPau or his representative may enter the apartment during an occupation, for inspection, maintenance, or emergency. 10. Number of peopleOnly persons named on the booking form and the total number agreed upon in the rental guests are allowed without prior agreement. The number of people staying in the apartment must not exceed the number of places indicated in the booking confirmation (including children under two years). In the event that the maximum number is exceeded without prior agreement AppartInPau reserves the right to refuse or revoke the contract at its sole discretion. 11. Behavior and use the person signing the contract is responsible for the correct and decent behavior of its guests. If you and your guests do not behave properly, AppartInPau may at its discretion ask you and your guests leave the apartment without refund of rent. The apartments are suitable only for residential use and not for business meetings, business meetings and other events (exhibitions, weddings, large receptions, cocktails). 12. Liability for the use you have to keep the apartment and all furniture, fittings, plant and equipment, in the same state of repair as upon arrival and leave the apartment while still in the same state of cleanliness in which you took. You are responsible for any damages or losses that occur to the property during your tenancy, and will be responsible for damages. (Payment of compensation). 13. ChildrenAppartInPau is pleased to welcome families with children and infants. We even have cots (15 euros) and high chairs (10 euros), on demand, at your disposal. We draw your attention to the fact that parents are responsible for the behavior of their children. Whatever the reason, in case of damage, whether intentional or accidental, AppartInPau reserves the right to charge for any damage caused by your children or the children of your guests in the apartment. Complete control of the state of the apartment will be done after each departure. 14. Pets Pets are subject to a daily charge of € 15 per animal per day. Animals subject to a classification are not permitted. 15. Smoking For health reasons AppartInPau all apartments are non-smoking. However, for apartments with terrace, it is allowed to smoke outside. 16. Cancellation due to AppartInPau AppartInPau will seek and propose any alternatives to unplanned unavailability of an apartment. If no solution seems acceptable AppartInPau refund the deposit without any further compensation. 17. Cancellation by the tenant All cancellations must be sent by mail. The termination date is the date of receipt of the letter. In case of cancellation, the reservation deposit is non-refundable. The total amount of the rental is due in the following cases: cancellation within one month of the beginning of the lease,you fail the first day of your stay, you leave the apartment before the end of your lease, if the reservation is canceled by us due to non-payment. For stays of more than a month, special conditions apply. 18. Rebooking by the tenant upon receipt of your confirmation, please check the details to make sure they are correct. If after acceptance of your booking you need to change, we reserve the right to cancel your rental reservation. In particular, we reserve the right not to accept additional guests who are not listed on the booking form. Ex: If you have booked an apartment for 2 people, a third party will not be allowed to stay in the apartment, without our express permission. 19. Responsibilities AppartInPau AppartInPau can not be held responsible for failure of mechanical equipment housing or building for, such as pumps, boilers, elevator, power doors, heating systems, etc. TV antenna or for public services such as water, gas, electricity, cable TV. We are not responsible for any nuisance to the apartment, which we have no control. 20. Descriptive apartments You must accept that minor differences between photo / illustration / text and reality can get on the elements of comfort, decoration and furnishing.AppartInPau reserves the right to make changes to the property that are considered necessary for operational requirements. For the sake of continuous improvement, AppartInPau reserves the right to alter furniture, fixtures, equipment, facilities, without notice. If changes occur after booking we will notify you if it is time before your departure. 21. Hygiene and cleanliness Each apartment will be cleaned, prepared, reviewed prior to arrival to welcome you in the best conditions. As a respectful tenant, you must leave the apartment clean throughout the rental period. All linens are the property of AppartInPau, not subcontracted by another company. All the clothes are carefully washed and dried. All linen is changed for each arrival. That is why we appreciate that you keep and maintain in good condition all linens, duvets, pillows and towels. We reserve the right to charge a penalty for non-compliance and / or misuse of the machine. Our entire team is trustworthy, specially trained and organized in the best possible for your convenience. If you need additional cleaning or linen, it will be possible to arrange in advance with supplement. 22. Insurance apartment, furniture and hardware are covered by insurance in case of fire, water leak or glass breakage. Theft of equipment is your responsibility.Your belongings are not covered by insurance. 23. Right In case of dispute, all contractual obligations under the rental reservations are tried in the city of Pau (64), FRANCE, and are subject to French law and the exclusive jurisdiction of the courts of Pau (64).